RileyB_SMS 3 Report post Posted December 11, 2018 I have three users running Nitro 11 who cannot open embedded PDFs using the nitro plugin for IE11. I have tried to repair the installations and reinstall the applications but nothing is working. The IE11 plugin for Nitro is enabled. Any ideas? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 12, 2018 Hello @RileyB_SMS, Are you able to open them via a different web browser? Are they opening fine in Nitro Pro 11 itself? There might be a problem with the IE, or it might be an unsupported file. You can send me a direct message with the file so I can check. Cheers! Share this post Link to post Share on other sites
RileyB_SMS 3 Report post Posted December 12, 2018 They open in chrome but chrome uses its own PDF handler. If I use chrome I can download the file and open it in Nitro but that doesn't work for our environment. The PDF is embedded so I wont be able to send you the file. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 12, 2018 Hello @RileyB_SMS, I have created a support ticket for you so we can assist you directly. Cheers! Share this post Link to post Share on other sites
