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  • Official Nitronaut

Hello @scottshelp,

Thanks for posting on our Forums page!

It may depend on the file, what version and build of Nitro you are using. 

You can try the following:

1. Reinstall or Repair Nitro.

2. Reinstall the PDF Creator: http://kb.gonitro.com/knowledgebase#/search/pdf creator/000001584

3. Try other methods to create a PDF: http://kb.gonitro.com/knowledgebase#/search/create/000001988

4.  Try upgrading to Nitro Pro 12. https://www.gonitro.com/pro/try

I hope that helps!

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