Claude Hudon Posted December 19, 2018 Report Share Posted December 19, 2018 I purchased Nitro Pro 12 on 8/9/2018 and after running it a few months there was an update. It asked me for my License number again "Your Serial Number" ( second time ) and it took it but now doesn't want to accept it anymore. I tried the Reset the license and it put the number to 0 ( zero ) but still won't activate my license. NOTE that this license was ONLY USED on this Laptop and never transferred over since I purchased this software. If future updates keep doing this I will have very FRUSTRATING ISSUES. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 19, 2018 Official Nitronaut Report Share Posted December 19, 2018 Hello @Claude, Thanks for reaching out to us. I released your key so you can reactivate. I hope that helps! Link to comment Share on other sites More sharing options...
Claude Hudon Posted December 19, 2018 Author Report Share Posted December 19, 2018 Thank you Leslie, I hope the updating issue is fixed so that licenses do not expire. Best Regards, Claude 1 hour ago, Leslie V. said: Hello @Claude, Thanks for reaching out to us. I released your key so you can reactivate. I hope that helps! Link to comment Share on other sites More sharing options...
Claude Hudon Posted June 28, 2019 Author Report Share Posted June 28, 2019 On 12/19/2018 at 7:41 AM, Leslie V. said: Hello @Claude, Thanks for reaching out to us. I released your key so you can reactivate. I hope that helps! SAME Problem again.. I use this program a few times a year and it always says License NOT Valid.. This started with version 12 and never had this issue before.. So FRUSTRATING.. Link to comment Share on other sites More sharing options...
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