I am working with Nitro 10 Pro, I'm trying to assist someone with getting their Microsoft Docs. turned into PDF files with Nitro, but I am getting the error message "nitro pdf the creation process encountered an error, and failed to create the pdf file". Doing some research on this error, I have tried the following. Tried to restart the computer, uninstalled/reinstalled Nitro, repaired Nitro, went into Nitro>Help>NitroPDFSupportTools>PDFCreation and made sure all boxes were checked and updated. I also tried going into the Microsoft Doc. and clicking create PDF from there but I get the error "Unknown error has occurred". I have tried turning other Docs. into PDFs and I get the same message for each one, so I'm at a loss. If anyone who's had similar problems could help me out that would be amazing!
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MikeLiggins
Hello there,
I am working with Nitro 10 Pro, I'm trying to assist someone with getting their Microsoft Docs. turned into PDF files with Nitro, but I am getting the error message "nitro pdf the creation process encountered an error, and failed to create the pdf file". Doing some research on this error, I have tried the following. Tried to restart the computer, uninstalled/reinstalled Nitro, repaired Nitro, went into Nitro>Help>NitroPDFSupportTools>PDFCreation and made sure all boxes were checked and updated. I also tried going into the Microsoft Doc. and clicking create PDF from there but I get the error "Unknown error has occurred". I have tried turning other Docs. into PDFs and I get the same message for each one, so I'm at a loss. If anyone who's had similar problems could help me out that would be amazing!
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