JILL Posted December 27, 2018 Report Share Posted December 27, 2018 Help. Why is it that when I sent the file to a client, he/she cannot input in the Text Fields I've created. But when I open my own file, it is there and can be inputted. Appreciate immediate feedback. Thank you! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 27, 2018 Official Nitronaut Report Share Posted December 27, 2018 Hello @JILL, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab -Does this happen with every file? If it's a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end/ Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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