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Allow others to input in fillable form


JILL
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Help. Why is it that when I sent the file to a client, he/she cannot input in the Text Fields I've created. But when I open my own file, it is there and can be inputted.

 

Appreciate immediate feedback. Thank you!

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  • Official Nitronaut
Allain Umailin

Hello @JILL,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-The serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab
-Does this happen with every file? If it's a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end/

Thank you very much in advance and I am looking forward to hearing back from you. 

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