JILL 0 Report post Posted December 27, 2018 Help. Why is it that when I sent the file to a client, he/she cannot input in the Text Fields I've created. But when I open my own file, it is there and can be inputted. Appreciate immediate feedback. Thank you! Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 27, 2018 Hello @JILL, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab -Does this happen with every file? If it's a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end/ Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
