Jump to content

Followed All the Prompts, Access was denied


yvette
 Share

Recommended Posts

  • Official Nitronaut
Allain Umailin

Hello @yvette,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-The serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab
-Did you follow the steps in this article where you keep on getting 'Access Denied' message?: http://kb.gonitro.com/knowledgebase#/search/failed/000003265
-Are you logged as the Administrator on your machine?
-Have you tried reboot your machine?

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.