Andrea Posted December 29, 2018 Report Share Posted December 29, 2018 I just purchased Nitro Pro 12 Individual and downloaded the 64 bit version to my new laptop running Windows 10 Pro 64 bit Italian version. The installation it's completed but when i click the Nitro icon i received the following error: the service does not have sufficient privileges. Please reinstall. I tried to start the program as administrator but nothing appears. I already tried some fix that i found on the forum but since my windows 10 it's in italian the command doesn't work. PS C:\Windows\system32> takeown /F "%ProgramFiles%\WindowsApps" /R /D Y ERRORE: Sintassi non valida. Il valore 'Y' non è consentito per l'opzione '/D'. Digitare "TAKEOWN /?" per informazioni sull'utilizzo. PS C:\Windows\system32> Windows 10 64 bit Nitro Pro 12.6.1.298 (64 bit) - nitro_pro12_ba_x64 Clean installation, only windows 10 and firefox are installed. Thanks, Andrea Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 31, 2018 Official Nitronaut Report Share Posted December 31, 2018 Hello @Andrea, Thanks for reaching out through our Forums page! Please try the solution here: http://kb.gonitro.com/knowledgebase#/search/privileges/000001912 I hope that helps! Link to comment Share on other sites More sharing options...
Andrea Posted January 1, 2019 Author Report Share Posted January 1, 2019 Hi Leslie, I still have the same problem. i started Nalpeiron Licensing Service but sill nothing appear when i click nitro pro's icon. I'm not sure regarding Windows Event Log in the 'Services' dialogue box since as i wrote before I have windows 10 in Italian and some names are not the same. I used this one, EventLog - Registro eventi di Windows, still in the Services but nothing changed. Thanks Link to comment Share on other sites More sharing options...
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