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Transferring License - Error Code 19


yellow

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Transferring license to new computer.  Get error code 19 and cannot activate.  License has already been deactivated.

Old version was 12.0.0.112, new version is 12.6.1.298.

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Allain Umailin

Hello @yellow,

Thank you for reaching out to us through our Community Forums!

The error that you are receiving is commonly caused when a machine has possibly an anti-virus software or firewall setting that is preventing the software from activating.

Please manually activate your program following the steps provided in the link below:
http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001643

Thanks for choosing Nitro Pro and I hope this helps!

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