yellow 0 Report post Posted January 3, 2019 Transferring license to new computer. Get error code 19 and cannot activate. License has already been deactivated. Old version was 12.0.0.112, new version is 12.6.1.298. Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 3, 2019 Hello @yellow, Thank you for reaching out to us through our Community Forums! The error that you are receiving is commonly caused when a machine has possibly an anti-virus software or firewall setting that is preventing the software from activating. Please manually activate your program following the steps provided in the link below:http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001643 Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites