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Rick Carruth
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  • Official Nitronaut
Allain Umailin

Hello @Rick Carruth,

Thank you for reaching out to us through our Community Forums!

It seems to me you would like to set your Nitro PDF Creator to be the default printer.

To set Nitro PDF Creator as your default printer, please refer to these steps:
1. Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.
2. Right-click Nitro PDF Creator, and then click Set as default printer. (You'll see a check mark on the printer's icon signifying that it's now your default printer.)

If this didn't help, please provide more details of what you would like to achieve.

Thank you very much in advance and I am looking forward to hearing back from you. 

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Rick Carruth

Thanks for that info.

Also, I accidentally deleted my Nitro program from my computer. Nitro has sent me the serial number of my program and now I don't know what to do with it.

Here it is: Your Serial Number : 234601-xxxxxx-xxxxxx

Can you help?

Edited by AllainU
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  • Official Nitronaut
Allain Umailin

Hello @Rick Carruth,

Thanks for your response and patience.

Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

As a courtesy,  you can download and install the latest version of Nitro Pro 9 from here: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632

If the page didn't load, visit http://kb.gonitro.com/knowledgebase and search for 'Locating Installer Links for Retail (Online) Customers'.

If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/64/000001874

Alternatively, if you were interested in upgrading your license to Nitro Pro 12 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal: https://www.gonitro.com/support/upgrade and just enter your Nitro Pro 9 serial number. You should get a message saying 'You’re eligible for a discounted upgrade to Nitro Pro 12' then click Proceed to Checkout.

Thanks for choosing Nitro Pro and I hope this helps!

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