Barrell72 0 Report post Posted January 8, 2019 I wonder if you could help. I have NitroPro 12 running on 2 x PCs. One of the PC’s is on its last legs so I’ve got a replacement PC. I followed the instructions to deactivate the licence from the old PC and I got the confirmation page that only 1 of 2 licences was in use. However, it won’t let me activate my licence on my new PC. I get an error 23 saying invalid licence, deactivate previous licence’. I even deactivated the licence from my second PC so that I had 0 licences in use and 2 free but still not luck. Any idea what what I am doing wrong? Thanks in advance for your help Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 8, 2019 Hello @Barrell72, Thank you for posting on our Community Forums! I can check your serial number, but I couldn't locate it by the email address you provided. You can send me a DM with your serial number, Order reference number, or the email address you used for the purchase. Cheers! Share this post Link to post Share on other sites