Nitro Pro 11 Suddenly Deactivated

[Rhyan]

Hello,

I installed Nitro Pro 11 last May 14 2018 and activated. And today when I open my Nitro Pro 11, it is a trial version now and when i try to reactivate, I will get this error: -23: Error - License number already used. 

What I did is Deactivate my serial from this link https://licenses.gonitro.com/prd/portal and activate again in my application's menu.

What is the couse why my Nitro Pro 11 suddenly deactivated?

 

Thanks

[Leslie V]

Hello @Rhyan,

Thanks for reaching out to us!

I released your key so you can reactivate. Please try again!

I hope that helps!

 

 

[Rhyan]

Hi Leslie,

Why did you do that?

My question is What is the couse why my Nitro Pro 11 suddenly deactivated?

😥

[Leslie V]

Hello @Rhyan,

It could be an update, it could be any change in your set-up. We cannot pinpoint which caused it exactly but it shouldn't happen constantly. Were you able to reactivate? Are you getting the same issue over and over?

Thanks!

[Rhyan]

Hi @Leslie V.,

Yes, I reactivate after I deactivate my serial from this link https://licenses.gonitro.com/prd/portal. 

In that day, I get the same issue in two different Nitro versions.