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Nitro Pro 11 Suddenly Deactivated


Rhyan
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Hello,

I installed Nitro Pro 11 last May 14 2018 and activated. And today when I open my Nitro Pro 11, it is a trial version now and when i try to reactivate, I will get this error: -23: Error - License number already used. 

What I did is Deactivate my serial from this link https://licenses.gonitro.com/prd/portal and activate again in my application's menu.

What is the couse why my Nitro Pro 11 suddenly deactivated?

 

Thanks

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  • Official Nitronaut

Hello @Rhyan,

Thanks for reaching out to us!

I released your key so you can reactivate. Please try again!

I hope that helps!

 

 

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  • Official Nitronaut

Hello @Rhyan,

It could be an update, it could be any change in your set-up. We cannot pinpoint which caused it exactly but it shouldn't happen constantly. Were you able to reactivate? Are you getting the same issue over and over?

Thanks!

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