RobR 0 Report post Posted January 9, 2019 when trying to verify license for upgrade it does not validate. Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 9, 2019 Hello @RobR, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 9, 2019 Hello @RobR, Thanks for sending me the serial number of your Nitro Pro 9. I just made an adjustment on your license, so you can now upgrade to Nitro Pro 12. Cheers! Share this post Link to post Share on other sites