I. Carlson Posted January 9, 2019 Report Share Posted January 9, 2019 Hello. I have recently upgraded our office computer. We were using Nitro PDF Professional (6). I have obtained our license # from when we purchased that and it won't allow me to activate Nitro Pro 12 using that license #. Help! (Nitro PDF Professional 6 doesn't seem to run on our upgrade computer). Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 9, 2019 Official Nitronaut Report Share Posted January 9, 2019 Hello @I. Carlson, Thank you for posting on our Community Forums! Your Nitro Pro 6 key will not work with any other version including Nitro Pro 12. To upgrade, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Enter your Nitro Pro 6 serial number and follow the prompts to receive a new Nitro Pro 12 serial key and installation files. Hope that helps! Link to comment Share on other sites More sharing options...
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