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djskipz

022: Error - Wrong license number

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djskipz

I had to refresh my computer which wiped all my applications and files.  I'm trying to reinstall Nitro using the activation serial number that I was provided in an email received from cleverbridge on 5/31/17.   I'm getting error message -22: Error - Wrong license number.

 

BTW - I tried the Activation Portal but it didn't work.  It says the following:

Serial Number xxxx-xxxxx-xxxxx-xxxx
Version 11
Status active
Number of Activations 0
Number of Activations Allowed

2

When I hit deactivate it says - Sorry. You may only deactivate 0 devices

 

Can you please help me activate Nitro?

Sam

 

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