mavih Posted July 15, 2019 Author Report Share Posted July 15, 2019 We're experiencing the sam issue again with 2 computers on 2 different locations Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 15, 2019 Official Nitronaut Report Share Posted July 15, 2019 Hi @mavih, I hope all is well. Please try to activate once you get the chance and let me know if you encounter any issues. Thank you. Link to comment Share on other sites More sharing options...
mavih Posted July 30, 2019 Author Report Share Posted July 30, 2019 We are experiencing the same issue again Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 31, 2019 Official Nitronaut Report Share Posted July 31, 2019 Hi @mavih, Please try again once you get the chance. Thanks! Link to comment Share on other sites More sharing options...
mavih Posted August 6, 2019 Author Report Share Posted August 6, 2019 we are experiencing the same issue again. also I'd like to ask if there is a way for us to reset the number of licence keys on computers that haven't been active during the last 30 days or more? Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 7, 2019 Official Nitronaut Report Share Posted August 7, 2019 Hi @mavih, It is now good to go. I'll message you again via support ticket. Thank you. Link to comment Share on other sites More sharing options...
mavih Posted September 2, 2019 Author Report Share Posted September 2, 2019 unfortunately the same issue is going on again. we deactivated at least 5 licences on older laptops and we can't reuse them now Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted September 2, 2019 Official Nitronaut Report Share Posted September 2, 2019 Hi @mavih, I hope all is well. Please try to reactivate and let me know how it goes. Thank you. Link to comment Share on other sites More sharing options...
mavih Posted September 3, 2019 Author Report Share Posted September 3, 2019 It worked, thanks Link to comment Share on other sites More sharing options...
mavih Posted September 3, 2019 Author Report Share Posted September 3, 2019 worked on 2 computers and now a colleague is telling me he can't activate a single one Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 3, 2019 Official Nitronaut Report Share Posted September 3, 2019 Hello @mavih, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, I created a support ticket on your behalf. I will wait for your response through the support case. Cheers! Link to comment Share on other sites More sharing options...
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