Renee Posted January 20, 2019 Report Share Posted January 20, 2019 I am running Nitro Pro 11 and using Windows 7. When I try to print a 1 page pdf, nothing prints. When I print a multiple page pdf, only the last page will print. When I try to print to Nitro Pro from QuickBooks, it only prints the last page. This just started and I have not changed anything on my computer, except maybe a Windows update. From the Control Panel, I ran the Nitro repair 2x; still same issue. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 21, 2019 Official Nitronaut Report Share Posted January 21, 2019 Hello @Renee, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -The Nitro Pro build (format is 11.X.X.X, e.g. 11.0.7.411). You can find these out by clicking on 'About Nitro Pro' under the Help tab -Does this happen with every file? If it's a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end -Where are the files saved (local, a shared drive or an external drive) when you’re trying to print? Can you check if you have the same issue when the file is saved locally? -Are you printing to PDF or to a physical printer? If physical printer, is it physically connected to your machine or it is a network/shared printer? Does it have the latest software / driver installed? What is the make / model of your printer? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Renee Posted January 21, 2019 Author Report Share Posted January 21, 2019 I guess I don't need help at this time. I had to get a pdf program working so I uninstalled Nitro on this computer and I am temporarily using another pdf program. I will be moving this Nitro subscription to a new computer I just purchased. Hopefully it works with Windows 10. thank you. Link to comment Share on other sites More sharing options...
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