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The Print function has stopped - says "Ready - n documents waiting"


thulsi@gmail.com

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thulsi@gmail.com

With a lot of effort, and support (for which i am thankful), I recently sorted out the search function and that works now. But realized that the print function of creating PDF files isn't working. This is what happens.

  • I choose the print option to print a document
  • Choose NitroPro as the printer (select pages, etc.)
  • On clicking print, it asks for file name (as per the setting)
  • After entering the name and hitting return, nothing happens; it returns to the original document
  • When I try to print again using NitroPro, it shows that a 'n' documents are waiting in the Print dialog (unable to attach the image file - don't see an option in "insert other media") 
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Kelvin B. Villarin

Hi @thulsi@gmail.com,

Thanks for posting on our Community Forums!

Using the latest build of Nitro Pro 11, I wasn't able to replicate the issue.

I'll create a ticket on your behalf so you can also forward a sample file and the screenshot image. 

You'll hear from me again soon.

Cheers!

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