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Sharparrow

Save function was deactivated

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Sharparrow

While using the Nitro Pro 10, I am not allowed to save the file and instead got an error message 0x400D0015. Please help

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Kelvin V.

Hi @Sharparrow,

Thanks for also posting on our Community Forums!

I have responded to your support ticket. Please refer to the steps I've provided and let me know how it goes.

Cheers!

 

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Sharparrow

Hi Kelvin,

Thanks for your reply. I followed your advise and problem resolved. 

Thank you so much. You are a great help.

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Need Help

I am unable to open documents with this same error code 0x400D0015.  What was the resolution?

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AllainU

Hello @Need Help,

Thank you for reaching out to us through our Community Forums!

To address this issue, please refer to these steps:

- Open the file in Nitro Pro
- Click on Edit > Extract > All Pages (Ex: choose the Pages radio button and type in 1-100)
- This will create a duplicate document which you will be able to save

Thank you for choosing Nitro and I hope this helps!

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