Sharparrow Posted January 30, 2019 Report Share Posted January 30, 2019 While using the Nitro Pro 10, I am not allowed to save the file and instead got an error message 0x400D0015. Please help Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted January 30, 2019 Official Nitronaut Report Share Posted January 30, 2019 Hi @Sharparrow, Thanks for also posting on our Community Forums! I have responded to your support ticket. Please refer to the steps I've provided and let me know how it goes. Cheers! Link to comment Share on other sites More sharing options...
Sharparrow Posted January 30, 2019 Author Report Share Posted January 30, 2019 Hi Kelvin, Thanks for your reply. I followed your advise and problem resolved. Thank you so much. You are a great help. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted January 31, 2019 Official Nitronaut Report Share Posted January 31, 2019 Hi @Sharparrow, I'm glad to hear that and you are most welcome! Have a good one! Link to comment Share on other sites More sharing options...
Amy Sams Posted January 26, 2020 Report Share Posted January 26, 2020 I am unable to open documents with this same error code 0x400D0015. What was the resolution? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 27, 2020 Official Nitronaut Report Share Posted January 27, 2020 Hello @Need Help, Thank you for reaching out to us through our Community Forums! To address this issue, please refer to these steps: - Open the file in Nitro Pro - Click on Edit > Extract > All Pages (Ex: choose the Pages radio button and type in 1-100) - This will create a duplicate document which you will be able to save Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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