Sharparrow 0 Report post Posted January 30, 2019 While using the Nitro Pro 10, I am not allowed to save the file and instead got an error message 0x400D0015. Please help Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted January 30, 2019 Hi @Sharparrow, Thanks for also posting on our Community Forums! I have responded to your support ticket. Please refer to the steps I've provided and let me know how it goes. Cheers! Share this post Link to post Share on other sites
Sharparrow 0 Report post Posted January 30, 2019 Hi Kelvin, Thanks for your reply. I followed your advise and problem resolved. Thank you so much. You are a great help. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted January 31, 2019 Hi @Sharparrow, I'm glad to hear that and you are most welcome! Have a good one! Share this post Link to post Share on other sites
Need Help 0 Report post Posted January 26, 2020 I am unable to open documents with this same error code 0x400D0015. What was the resolution? Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 27, 2020 Hello @Need Help, Thank you for reaching out to us through our Community Forums! To address this issue, please refer to these steps: - Open the file in Nitro Pro - Click on Edit > Extract > All Pages (Ex: choose the Pages radio button and type in 1-100) - This will create a duplicate document which you will be able to save Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
