Henk de Lange Posted January 31, 2019 Report Share Posted January 31, 2019 L.S., How can i get a preview in outlook 2010 with nitro pro 12.6. (Windows 10) Before this i had nitro 7 and then it was possible to have a preview. Pro 12.6 is installed as a standard program, but i can not get a preview in my outlook. please help Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 31, 2019 Official Nitronaut Report Share Posted January 31, 2019 Hello @Henk de Lange, Thank you for reaching out to us through our Community Forums! To address this issue, kindly refer to these steps: 1. Run a repair on Nitro Pro. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 2. Re-register the DLL file using the following Administrator command (Admin CMD): For 32-bit: regsvr32 -u "C:\Program Files (x86)\Nitro\Pro\ X\NitroPDFPreviewHandler.dll" regsvr32 "C:\Program Files (x86)\Nitro\Pro\ X\NitroPDFPreviewHandler.dll" For 64-bit: regsvr32 -u "C:\Program Files\Nitro\Pro\ X\NitroPDFPreviewHandler.dll" regsvr32 "C:\Program Files\Nitro\Pro\ X\NitroPDFPreviewHandler.dll" X = the version number of Nitro Pro the user is working with. Cheers! Link to comment Share on other sites More sharing options...
caseifer Posted February 5, 2019 Report Share Posted February 5, 2019 Quote On 1/31/2019 at 10:16 AM, AllainU said: 2. Re-register the DLL file using the following Administrator command (Admin CMD): I don't understand how to do this. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 5, 2019 Official Nitronaut Report Share Posted February 5, 2019 Hello @caseifer, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -The Nitro Pro build (format is 12.X.X.X, e.g. 12.0.0.112) you are working with. You can find these out by clicking on 'About Nitro Pro' under the Help tab -What OS is installed in your computer (Windows 7, 8.0, 8.1 or 10 and whether it is 32-bit or 64 bit)? You can find this by referring to this article: https://www.computerhope.com/issues/ch000930.htm Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
caseifer Posted February 6, 2019 Report Share Posted February 6, 2019 Nitro 12.0.0.112 Windows 8.1 I did the first step of repairing Nitro and it fixed the preview issue! Link to comment Share on other sites More sharing options...
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