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Date Field Freezing


Rajat
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While filling up a USCIS form (https://www.uscis.gov/system/files_force/files/form/i-130.pdf?download=1), date field on page 2, item 8.

It will just not accept the date even when the date format is correct It will not let me exit that field or go do anything else. It is stuck in a endless loop, even though date format is correct.

Link to image: https://1drv.ms/u/s!AphVxr-Kifjoh75MiSqsJBmfmkR-Vg

Please provide a fix.

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  • Official Nitronaut

Hello Rajat,

Thanks for reaching out to us via the Community forums!

I have tested the file and I am getting the same issue. This document's form is not a standard form and was created using a proprietary system owned by Adobe. Forms such as these are documents which are not compliant with PDF standards and has not been included in the PDF 2.0 specification. These particular files have specialized encoding that is not universally read by other PDF software including varying versions of Acrobat. Forms may not display or behave as expected, and may not be able to fully edit or correctly opened using editing alternatives.

While Nitro will continue to do our best to support these formats, they are not supported in the PDF 2.0 ISO Standard. While we hate to see anyone using Adobe, when it comes to these unsupported form types, I would suggest using Adobe's free Reader product on the one-off basis.

I hope this helps and I apologize for any inconvenience.
 

 

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