hjblank Posted February 3, 2019 Report Share Posted February 3, 2019 When I try to print to Nitro or convert (Word or Excel), I get the error msg "Occurrence of user-interacted or failed conversion." I am running NitroPro 126.96.36.199 with Windows 10 Pro 64 (build 17134). The printer shows up in my Windows "Printers & scanners - system settings" but when I want to manage that printer it says the printer is not connected. When I try to print and want to change the printer properties to A4 (it is Letter), it always remains Letter. I have updated the Microsoft add-ins. Stranger, prior to updating these add-ins, when I tried to convert a file to pdf, it converted a totally different file and when I repeated the action, each time it was a different file! Since the add-in update, it just gives the error msg noted above. Thanks for your help. Link to comment Share on other sites More sharing options...
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