John Hacker 0 Report post Posted February 7, 2019 Good morning, I'm trying to upgrade a number of licences to the latest version, however, when I search for our serial numbers it says they cant be validated. Can you please advise? Thanks, John Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 7, 2019 Hello @John Hacker, Thank you for reaching out to us through our Community Forums! I made the necessary changes to allow you to upgrade the rest of your serial numbers. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
John Hacker 0 Report post Posted February 7, 2019 Thanks Leslie. That has worked fine. Kind regards, John Share this post Link to post Share on other sites