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Prompts to check out documents from Sharepoint


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Erick Wolfe

I recently installed Nitro Pro 12 for one of my users and when they open a PDF through windows explorer which maps to their Sharepoint site, the user is prompted to "check-out" the document before editing.  If they do they can edit and then are prompted to check the pdf back in when saving.  This doesn't occur for other users using Nitro Pro and the library is not set to force check out documents.   Is this a new function of Nitro 12?  I read there is a silent check in/check out but I can't seem to find any preference or options that allow for this.  Again the library settings for our Sharepoint are already set to NO for checking out documents. 

 

KB:    http://kb.gonitro.com/knowledgebase#/search/nitro prompting to check out sharepoint files/000003220

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  • Official Nitronaut

Hello @Erick Wolfe,

Thank you for reaching out to us through our Community Forums!

That is correct. This is a new feature in Nitro Pro 12.

Are the other users still using older version of Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

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Erick Wolfe

This is the first Nitro 12 Pro installation I have done in a few weeks with the latest install from the Nitro website.   Other users do use Nitro Pro 12 but they were installed with a previous build I guess.  Is there anyway to prevent the message?  I'm curious why Nitro is prompting to check out the file when the sharepoint library isn't set to make users check out files. 

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On 2/8/2019 at 10:08 AM, AllainU said:

Hello @Erick Wolfe,

Thank you for reaching out to us through our Community Forums!

That is correct. This is a new feature in Nitro Pro 12.

@AllainU   This feature is horrid (just saying that to get it out in the open)  This assumes that the user wants to check out documents, and if the user does so, and is not familiar with it, it means an administration nightmare finding documents users have inadvertently "checked out" without needing to.

This option needs to be 100% configurable from *inside* the preferences options of Nitro(!!) and yet it doesn't seem to be there!

Alternative PDF software (Fox.t) has this option in their Preferences under "ECM Integration" where it shows the word "Sharepoint" and then offers the 3 choices .. Open Only .. Check out and Open .. or Allow you to choose when opening the document.

Granted their default is the "Allow you to choose" .. but at least the user can go there, and immediately change that to OPEN ONLY if they want.

The ONLY place this "forced" request for "check out and open" option belongs, is on the SERVER side of sharepoint, where even microsoft sets this option to "No" (disabled) by default so that users are *not* required to check out documents.

What in gods name would possess Nitro devs and programers to think forcing this option on with no easy off button is acceptable?  when even microsoft has the default as "off" why would your devs cause such a nightmare like this?

*define easy off ?? well when compared to F*xit .. which has words directly recognizable by many users "Sharepoint" "open only" "checkout" "prompt every time" *that* is easy .. not so with Ntiro cause if its there.. then I'm blind.

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