Theo716 0 Report post Posted February 8, 2019 When I email my created pdf's it appears as winmail.dat files on some of my clients' emails. Anything I can do to make sure that file stays a pdf? Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 8, 2019 Hello @Theo716, Thank you for reaching out to us through our Community Forums! This is an issue between Microsoft Outlook and the email client that your recipient is using and normally occurs when you are sending an email using RTF (Rich Text Format) but the client's email cannot read it. You can read more about the problem here: https://support.microsoft.com/en-au/help/278061/email-received-from-a-sender-using-outlook-includes-a-winmail-dat-atta Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
