Scott_M 0 Report post Posted February 9, 2019 Moving Nitro 12 to a new machine. I used the portal to deactivate existing licenses. It says 0 activations and 2 allowed. Yet I still get the error 23 license already used when trying to activate. Repeated this process several times without success. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted February 10, 2019 Hi @Scott_M, Thank you for reaching out to us through our Community Forums! I have made an adjustment on your Nitro Pro 12 license so you can proceed with the activation. Please check the activation again. Kind Regards, Share this post Link to post Share on other sites
Scott_M 0 Report post Posted February 10, 2019 Fantastic! Thanks! Share this post Link to post Share on other sites