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need some clarification on upgrades and licenses...


susan norton

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I have Pro10 which provides just a single copy of a single machine.   It would appear that I can upgrade, and the new license allows 2 copies for a single user - provided that they aren't used at the same time etc....  So if that is right,  it looks like I can upgrade on my existing desktop machine/license to Pro12, and  then I can somehow activate a copy on my laptop  for use in traveling?

Have I got that right?   Thanks for any help that you can provide

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Allain Umailin

Hello @nortonsp,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

Back to your concern, that is correct as long as you follow the rules outlined in our End User License Agreement (EULA): https://www.gonitro.com/support/eula

'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is not used at the same time as the software on the primary computer.'

To upgrade to Nitro Pro 12, kindly visit our Upgrade Portal: https://www.gonitro.com/pro/upgrade

Thanks for choosing Nitro Pro and I hope this helps!

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