Cheryl Signor Posted February 11, 2019 Report Share Posted February 11, 2019 Unable to access "support ticket" . Purchased premium support when I purchased Nitro 12 last month. Support ticket gives a message "opps etc. ect.". ??? How do I contact Nitro for support without the "Support Ticket" option? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 11, 2019 Official Nitronaut Report Share Posted February 11, 2019 Hello @Cheryl Signor, Thank you for reaching out to us through our Community Forums! Kindly note submitting support cases through our support portal has been fixed. You may now try again. Cheers! Link to comment Share on other sites More sharing options...
Cheryl Signor Posted February 12, 2019 Author Report Share Posted February 12, 2019 How do I access my premium support without having to go thru the forum. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 12, 2019 Official Nitronaut Report Share Posted February 12, 2019 Hello @Cheryl Signor, Thanks for your response and patience. You can log a support ticket using the following link: https://www.gonitro.com/support/ticket Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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