Cheryl Signor 0 Report post Posted Monday at 06:27 PM Unable to access "support ticket" . Purchased premium support when I purchased Nitro 12 last month. Support ticket gives a message "opps etc. ect.". ??? How do I contact Nitro for support without the "Support Ticket" option? Share this post Link to post Share on other sites
AllainU 0 Report post Posted Monday at 09:28 PM Hello @Cheryl Signor, Thank you for reaching out to us through our Community Forums! Kindly note submitting support cases through our support portal has been fixed. You may now try again. Cheers! Share this post Link to post Share on other sites
Cheryl Signor 0 Report post Posted Tuesday at 01:10 PM How do I access my premium support without having to go thru the forum. Share this post Link to post Share on other sites
AllainU 0 Report post Posted Tuesday at 07:17 PM Hello @Cheryl Signor, Thanks for your response and patience. You can log a support ticket using the following link: https://www.gonitro.com/support/ticket Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites