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Freezing after changing printing option


Jobenj
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Hi,

We are testing nitropdf pro with citrix xenapp 6.0.

When i ask for printing, and while modifying any option, the pane is partially disappearing

Any of you did ever meet this problem ?

 

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  • Official Nitronaut

Hello @Jobenj,

Thank you for posting on our Community Forums!

This is not a usual issue, and it shouldn't be happening. Can you please let us know what exact build of Nitro you are using?

Does it eventually load, or does it crash after?

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  • Official Nitronaut

Hello @Jobenj,

Just to clarify, you do not have an existing account yet with Nitro, is that correct?

There is a specific build of Nitro that will work on your set-up. Our Sales team can reach out to you to arrange a trial.

If you already have an existing account or license, please let me know by sending a direct message, so I can check.

Cheers!

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