Jobenj Posted February 12, 2019 Report Share Posted February 12, 2019 Hi, We are testing nitropdf pro with citrix xenapp 6.0. When i ask for printing, and while modifying any option, the pane is partially disappearing Any of you did ever meet this problem ? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 12, 2019 Official Nitronaut Report Share Posted February 12, 2019 Hello @Jobenj, Thank you for posting on our Community Forums! This is not a usual issue, and it shouldn't be happening. Can you please let us know what exact build of Nitro you are using? Does it eventually load, or does it crash after? Link to comment Share on other sites More sharing options...
Jobenj Posted February 12, 2019 Author Report Share Posted February 12, 2019 Hi Leslie, Build : 12.6.1.298 on Windows 2008 Server R2. We can load if change other option. (not printer option) Link to comment Share on other sites More sharing options...
Jobenj Posted February 13, 2019 Author Report Share Posted February 13, 2019 Any help? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 13, 2019 Official Nitronaut Report Share Posted February 13, 2019 Hello @Jobenj, Just to clarify, you do not have an existing account yet with Nitro, is that correct? There is a specific build of Nitro that will work on your set-up. Our Sales team can reach out to you to arrange a trial. If you already have an existing account or license, please let me know by sending a direct message, so I can check. Cheers! Link to comment Share on other sites More sharing options...
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