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Email PDF creation upside down


TMEGreg
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Hello

I have a user who is suffering from an issue while creating pdf's from email. His email seems to be flipped and mirrored from the top to the bottom. Meaning the text starts from left to right but on the bottom of the pdf instead of top. Images remain in the correct position. We have V11.0.5.271. The issue occured from one day to another.

It opens the same in any pdf viewer & other pc's. Reinstallation of Nitro Pro did not resolve the issue.

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Thank you Leslia but the installation of Nitro Pro 11 doesnt have any indications of a PDF creator installed. Neither in the ribbon or the installation directory.

I would wish to attach sample pdf's but appear to be unable to do so in this forum.

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