Flatten Option NOT Available

[Learning]

Hello,

Watched both the YouTube video which shows options to flatten NitroPro .pdf either partially or fully.  This is apparently achieved by the mouse right click.  Unfortunately the options are not available on the right click menu.  Next when I attempt to SAVE where there is an option for standard.pdf toggle button (found in the top right corner) but the toggle button does NOT display for flatten.

Has the flatten option now been removed?

Does anyone have any ideas?

Many thanks,

Janet Horie

Edited February 13, 2019 by Learning

[Allain Umailin]

Hello @Learning,

Thank you for reaching out to us through our Community Forums!

The flatten options in the right-click is still available by referring to below workflow where you need to first click Select tool:

Thanks for choosing Nitro Pro and I hope this helps!

[Learning]

Hello,

Thanks for your screenshot but this is not my experience.  Please see image below: 

Thanks though. 

https://janet.tinytake.com/sf/MzMwOTI4Ml85OTA0MTky

Edited February 13, 2019 by Learning

[Allain Umailin]

Hello @Learning,

Thanks for your response and for providing these information.

In order for me to further assist you, what build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) or you can go to Control Panel > Programs and Features.

Could you also please provide me a copy of that sample file for testing on my end?

Thank you very much in advance and I am looking forward to hearing back from you.