ArtB Posted February 13, 2019 Report Share Posted February 13, 2019 When I attempt to load Nitro Pro 12 via downloaded EXE file I get message: A later version of Nitro Pro is already installed. I uninstalled Nitro Pro 10 and rebooted. Still get the same message when opening the exe file. Link to comment Share on other sites More sharing options...
ArtB Posted February 13, 2019 Author Report Share Posted February 13, 2019 Problem solved. I did not realize that my last update upgraded my version to 12. I re-installed and used the serial number provided and am now in business on Nitro Pro 12 Link to comment Share on other sites More sharing options...
kenash193 Posted February 18, 2019 Report Share Posted February 18, 2019 I purchased version 10 in 2016, now upgraded to a new laptop, and license/serial number will not work when trying to activate version 12. Link to comment Share on other sites More sharing options...
Dmitry Posted February 18, 2019 Report Share Posted February 18, 2019 Hello, how can our organization get updates for the tenth version Nitro Pro? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 18, 2019 Official Nitronaut Report Share Posted February 18, 2019 13 hours ago, kenash193 said: I purchased version 10 in 2016, now upgraded to a new laptop, and license/serial number will not work when trying to activate version 12. Hello @kenash193, You need a Nitro Pro 12 key for the Nitro Pro 12 version. To upgrade to version 12, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Hope that helps! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 18, 2019 Official Nitronaut Report Share Posted February 18, 2019 2 hours ago, Dmitry said: Hello, how can our organization get updates for the tenth version Nitro Pro? Hello @Dmitry, I have created a support case for you. We will be in touch through that case. Link to comment Share on other sites More sharing options...
Dmitry Posted February 18, 2019 Report Share Posted February 18, 2019 thank ) Link to comment Share on other sites More sharing options...
OSAR Posted November 17, 2019 Report Share Posted November 17, 2019 On 2/18/2019 at 6:16 PM, Leslie V. said: Hello @kenash193, You need a Nitro Pro 12 key for the Nitro Pro 12 version. To upgrade to version 12, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Hope that helps! do we have to pay for the upgrade ? thanks Link to comment Share on other sites More sharing options...
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