Jump to content

Unable to Upgrade from Nitro Pro 10 to Nitro Pro 12


ArtB
 Share

Recommended Posts

When I attempt to load Nitro Pro 12 via downloaded EXE file I get message:  A later version of Nitro Pro is already installed.

I uninstalled Nitro Pro 10 and rebooted.  Still get the same message when opening the exe file.

Link to comment
Share on other sites

Problem solved.  I did not realize that my last update upgraded my version to 12.  I re-installed and used the serial number provided and am now in business on Nitro Pro 12

Link to comment
Share on other sites

  • Official Nitronaut
13 hours ago, kenash193 said:

I purchased version 10 in 2016, now upgraded to a new laptop, and license/serial number will not work when trying to activate version 12.

Hello @kenash193,

You need a Nitro Pro 12 key for the Nitro Pro 12 version. 

To upgrade to version 12, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Hope that helps!

Link to comment
Share on other sites

  • Official Nitronaut
2 hours ago, Dmitry said:

Hello, how can our organization get updates for the tenth version Nitro Pro? 

Hello @Dmitry,

I have created a support case for you.

We will be in touch through that case.

Link to comment
Share on other sites

  • 8 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.