Jump to content

Unable to Upgrade from Nitro Pro 10 to Nitro Pro 12


Recommended Posts

When I attempt to load Nitro Pro 12 via downloaded EXE file I get message:  A later version of Nitro Pro is already installed.

I uninstalled Nitro Pro 10 and rebooted.  Still get the same message when opening the exe file.

Link to comment
Share on other sites

Problem solved.  I did not realize that my last update upgraded my version to 12.  I re-installed and used the serial number provided and am now in business on Nitro Pro 12

Link to comment
Share on other sites

  • Official Nitronaut
13 hours ago, kenash193 said:

I purchased version 10 in 2016, now upgraded to a new laptop, and license/serial number will not work when trying to activate version 12.

Hello @kenash193,

You need a Nitro Pro 12 key for the Nitro Pro 12 version. 

To upgrade to version 12, please proceed to the following web page,


Hope that helps!

Link to comment
Share on other sites

  • Official Nitronaut
2 hours ago, Dmitry said:

Hello, how can our organization get updates for the tenth version Nitro Pro? 

Hello @Dmitry,

I have created a support case for you.

We will be in touch through that case.

Link to comment
Share on other sites

  • 8 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.