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Update NitroPro 11 to NitroPro 12


ernest.sancho@diurnus.com
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ernest.sancho@diurnus.com

Hi,

Error activate Nitro Pro 12 with serial Nitro Pro 11 for Enterprise: Desktop Edition for 9.00 user.
The last license (user) is Nitro Pro 12 purchased in january.

 

Regards,

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  • Official Nitronaut
Allain Umailin

Hello @ernest.sancho@diurnus.com,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-The serial number of your Nitro Pro. This matters because our business installers are different from the online ones.
-A screen shot of the error message you are receiving. To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980

Thank you very much in advance and I am looking forward to hearing back from you. 

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