ernest.sancho@diurnus.com Posted February 18, 2019 Report Share Posted February 18, 2019 Hi, Error activate Nitro Pro 12 with serial Nitro Pro 11 for Enterprise: Desktop Edition for 9.00 user. The last license (user) is Nitro Pro 12 purchased in january. Regards, Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 18, 2019 Official Nitronaut Report Share Posted February 18, 2019 Hello @ernest.sancho@diurnus.com, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro. This matters because our business installers are different from the online ones. -A screen shot of the error message you are receiving. To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980 Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
ernest.sancho@diurnus.com Posted February 19, 2019 Author Report Share Posted February 19, 2019 Hello, I sent you the private message. Regards, Link to comment Share on other sites More sharing options...
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ernest.sancho@diurnus.com
Hi,
Error activate Nitro Pro 12 with serial Nitro Pro 11 for Enterprise: Desktop Edition for 9.00 user.
The last license (user) is Nitro Pro 12 purchased in january.
Regards,
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