segalgary@gmail.com 0 Report post Posted February 19, 2019 (edited) HiYour Serial Number: 2*****-******-*****6 I can't install NitroPro 12 I had NitroPro10 installed on my work Win10 Pro machine. I had a lot of problems with it and just bought my new Pro12 version. Uninstalled Pro10 Downloaded Pro12, ran the install. there are 3 points, It runs up to the point "Downloaded" and then screen disappears and does not do anything. I Run clean http://install.nitropdf.com/support/downloads/cleanup.zip it did not help rebooted, tried to reinstall - NO LUCK.... Very disappointed I lost 3 hours or work and now cannot work at all.... I CANNOT WORK!!! Please HELP ASAP or I will have to ask for the refund. Thank you Gary Segal Edited February 19, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted February 19, 2019 Hello Gary, I have created a support ticket for you so we can assist you directly. Cheers! Share this post Link to post Share on other sites
