Alessandro Marzari Posted February 19, 2019 Report Share Posted February 19, 2019 I deactivate a license of Nitro Pro 8 from a PC and when I tried to activate on another one it gave me Error 23 "Serial number already in use" Then I went to support page and when I enter my serial number in the activation portal it says "This serial number is inactive" and I can't do anything. Can you please give me help about this? many thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 19, 2019 Official Nitronaut Report Share Posted February 19, 2019 Hello Alessandro, Thank you for reaching out to us through our Community Forums! I couldn't locate your serial number. Can you please send it via direct message so I can check? Cheers! Link to comment Share on other sites More sharing options...
Alessandro Marzari Posted February 27, 2019 Author Report Share Posted February 27, 2019 On 2/19/2019 at 2:15 PM, Leslie V. said: Hello Alessandro, Thank you for reaching out to us through our Community Forums! I couldn't locate your serial number. Can you please send it via direct message so I can check? Cheers! I have sent a message with my serial number but I had no reply about it. Could you please check about it? Thanks a lot Alessandro Link to comment Share on other sites More sharing options...
Alessandro Marzari Posted February 27, 2019 Author Report Share Posted February 27, 2019 Thanks for your support, the problem is now solved cheers, Alessandro Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now