baileygraff Posted February 22, 2019 Report Share Posted February 22, 2019 I have upgraded computers and cannot activate version 11 on the new system. I deactivated on the old system, went to the licensing portal and deactivated there as well. It shows that I have 0 activation's and 2 activation's allowed, but I am still unable to activate using my License Number. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 22, 2019 Official Nitronaut Report Share Posted February 22, 2019 Hello @baileygraff, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide a screen shot of the error message you are receiving when you attempted to activate? To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980 Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
baileygraff Posted February 22, 2019 Author Report Share Posted February 22, 2019 Hello @AllainU I am having issues attaching the screenshot document as described in your link, so I am going to try and direct message it to you if that is okay. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 25, 2019 Official Nitronaut Report Share Posted February 25, 2019 Hello @baileygraff, Thank you for reaching out to us through our Community Forums! I just responded to the private message you sent me. Cheers! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.