baileygraff 0 Report post Posted February 22, 2019 I have upgraded computers and cannot activate version 11 on the new system. I deactivated on the old system, went to the licensing portal and deactivated there as well. It shows that I have 0 activation's and 2 activation's allowed, but I am still unable to activate using my License Number. Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 22, 2019 Hello @baileygraff, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide a screen shot of the error message you are receiving when you attempted to activate? To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980 Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
baileygraff 0 Report post Posted February 22, 2019 Hello @AllainU I am having issues attaching the screenshot document as described in your link, so I am going to try and direct message it to you if that is okay. Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 25, 2019 Hello @baileygraff, Thank you for reaching out to us through our Community Forums! I just responded to the private message you sent me. Cheers! Share this post Link to post Share on other sites
