Molly Creswell Posted February 22, 2019 Report Share Posted February 22, 2019 I am also having this problem. Additionally, today I paid for the upgrade to 12 and VIP Access and when I tried to open a support ticket, I received the following message: Email support is provided only to customers with Nitro VIP Access. Please choose one of the options below for further assistance. Thanks for any assistance offered! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 22, 2019 Official Nitronaut Report Share Posted February 22, 2019 Hello @Molly, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, I created a support ticket on your behalf. I will wait for your response through the support case. Cheers! Link to comment Share on other sites More sharing options...
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