Nitro Pro Setup Wizard has failed for v12

[Molly 0]

I am also having this problem.  Additionally, today I paid for the upgrade to 12 and VIP Access and when I tried to open a support ticket, I received the following message:

Email support is provided only to customers with Nitro VIP Access.
Please choose one of the options below for further assistance.

Thanks for any assistance offered!

[AllainU 0]

Hello @Molly,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I created a support ticket on your behalf.

I will wait for your response through the support case.

Cheers!