George Fahnbulleh 0 Report post Posted February 26, 2019 I just purchased "Nitro Productivity Suite" v12. I should be able to use it on two computers. I have installed it on one machine. On the second, I get "license already activated" I chatted with support who checked my license number, and told me it shows only ONE activation. How do I fix this? Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 26, 2019 Hello @George Fahnbulleh, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted February 26, 2019 Thank you. It worked! Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted March 1, 2019 Hello Allain. It deactivated on my main computer now I'm getting the same error -23 Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 1, 2019 Hello @George Fahnbulleh, Thanks for your response and patience. Another change has been made to your license so please try activating now. Cheers! Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted April 26, 2019 I need for the product to work or just get a refund. I purchased nearly 2 months ago. I deactivated BOTH of my licenses. However I cannot activate them. Share this post Link to post Share on other sites
AllainU 0 Report post Posted April 26, 2019 Hell @George Fahnbulleh, Thanks for your response and patience. Could you please try activating again now? Does your Nitro Pro reverts to trial after installing Windows Updates? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted April 27, 2019 activation fails on my second computer. THE FIRST COMPUTER HAS REVERTED TO 14 DAY TRIAL MODE This sucks Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted April 29, 2019 Hi @George Fahnbulleh, Thank you for the update and I apologise for the inconvenience. Once you get the chance, please try to activate again and let us know how it goes. Thank you. Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted July 19, 2019 I deactivated license, to install on new computer. Saying too many activations. Please help. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted July 22, 2019 Hi @George Fahnbulleh, Thanks for posting on our Community Forums! When you get the chance, please try to reactivate. Thanks for keeping me posted! Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted August 27, 2019 Please clean up activation for my license. I received a new computer. Thanks!!! Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted August 28, 2019 Hi @George Fahnbulleh, Your license is now ready for your new computer. Please try to activate your copy on your new machine and let me know how it goes. Cheers! Share this post Link to post Share on other sites
George Fahnbulleh 0 Report post Posted October 18, 2019 (edited) Hi Kevin. I have not been able to use my second activation. It says I have one but the license 234600-xxxxxx-xxxxxx is not accepted!!! Edited October 18, 2019 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 18, 2019 Hello @George Fahnbulleh, To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
