Quick Sign doesn't work

[wileyw3]

It seems every time I solve one problem with Nitro Pro 11 another one pops up.  I'm getting tired of playing wack-a-mole.  When I try to quick sign a document, I get the choices of handwritten,  from file, draw, or web cam.  I have a signature file from Nitro Pro 10 that used to work. but with Nitro Pro 11 it doesn't work.  In fact none of the choices work.  What do I need to do to get Quick Sign to work?

[Leslie V]

Hello @wileyw3,

What error message are you getting?

Have you tried repairing, uninstalling, or a cleanup?

[wileyw3]

Thanks for responding Leslie.  I'm not getting any error messages.  It just doesn't bring up the signature so I can move it into the document.  I tried repairing and uninstall/reinstall.  No luck.  I don't know how to do a cleanup.  Maybe I should just wait until Nitro comes out with version 12.  I hate to give up on a program I like, but this version is the pits.   I have had to repair or uninstall two or three times now for other problems and I think this might be why quick sign doesn't work any more.  I'll try your suggestions again, but you know the definition of insanity.  I have been using Nitro for a long time.  I have recommended it to many friends.  Wish this version worked better.  Maybe I should install it on a different computer.