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Activation License in use

steve cline

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We had a hardware failure and are now re-installing user's software on new HDD.  I submitted the form to deactivate and that indicated there are 0 of 2 installations installed.  It also said that this license would be immediately available for use.  It is still giving me the error that the license is already used on the maximum number of devices.

How to resolve?

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  • Official Nitronaut

Hello @enilc,

Thank you for reaching out to us through our Community Forums!

Can you please send me via direct message the serial number you are trying to use so I can check?


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  • 2 weeks later...

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