steve cline Posted February 28, 2019 Report Share Posted February 28, 2019 We had a hardware failure and are now re-installing user's software on new HDD. I submitted the form to deactivate and that indicated there are 0 of 2 installations installed. It also said that this license would be immediately available for use. It is still giving me the error that the license is already used on the maximum number of devices. How to resolve? Link to comment Share on other sites More sharing options...
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