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Was I Paying To Be A Beta Tester???


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I didn't see any language indicating so. If this piece of (tongue in cheek) software is supposed to be a productivity tool you have created the world's all time failure. Nothing but a consumer of all possible productive time that is spent attempting to obtain a productive nano-second from this piece of crap application. I have had this junk for four months and, to my amazement, every day it continues to surpass it's previous failures, to perform beyond even a "zeta" test level. Junk, junk, junk!!! I want my $$$ returned. This is NOT a product ready for market. CRASH, CRASH, CRASH!!! I'm shelling out for the real deal. NO one who truly must be productive can afford this, I don't know what to call it, at ANY cut rate price if you must have productivity! You will spend all your potentially productive time sending crash reports with Noooo response, not even a "we received it.", and idiot responses to "I've tried it on 10 different computers/operating systems and the SAME crashes occur!!" ...  "Uh, well, was the computers plugged in."  You people are Criminals!!! There should be a class action lawsuit. Just quit making all your freakin' excuses and fix this piece of crap, if possible!

Nitro Pro 12.0.0.112 Win7 Home Prem  8GB

 

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  • Official Nitronaut

Hello @JDF,

Thank you for reaching out to us through our Community Forums and my apologies for any inconvenience this has caused you.

To further assist you with your concern, I created a support ticket on your behalf.

I will wait for your response through the support case.

Cheers!

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  • Official Nitronaut

Hello @JMRP,

Thank you for reaching out to us through our Community Forums and my apologies for the issues you are experiencing.

Could you please provide more details about those issues like error messages that keeps on appearing while using Nitro Pro?

Also, what build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) or you can go to Control Panel > Programs and Features.

Thank you very much in advance and I am looking forward to hearing back from you. 

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