tankianpin Posted March 5, 2019 Report Share Posted March 5, 2019 (edited) Hi Nitro team, Recurring Error of ''Invalid preferred email ID /PDF PIN provided please try again.' while opening encrypted pdf. Of course it failed to open which obstructed by this recurring error. For former version, Nitro Pro 11, it works fine actually. Please help for any advise. Thank you, BR Kian Pin Edited March 5, 2019 by tankianpin Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 5, 2019 Official Nitronaut Report Share Posted March 5, 2019 (edited) Hello @tankianpin, Thanks for reaching out via our community forums! Please send me via direct message the file, a screenshot of the error, your exact steps, and your serial number, so I can check. Thanks! Edited March 5, 2019 by Leslie V. Link to comment Share on other sites More sharing options...
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