Kthuey 0 Report post Posted March 5, 2019 (edited) I have been a Nitro user since version 7 and I now have version 11. My HD crashed and I reinstalled Nitro Pro version 11 but it will not accept my license. I have deactivated the license on all devices (the tool returns"Sorry. You may only deactivate 0 devices".). My license number is: 234600-xxxxxx-xxxxxx Edited March 5, 2019 by AllainU added license number. Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 5, 2019 Hello @Kthuey, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
Kthuey 0 Report post Posted March 5, 2019 Awesome. That worked. THX Share this post Link to post Share on other sites