Mark Harvey Posted March 5, 2019 Report Share Posted March 5, 2019 I am trying to save a PDF, if i try and edit an exiting PDF and save it i get a message stating "i cannot save this file because i don't have permission". If i try and create a new PDF when i try and save it tells me the file cannot be found. I need help because i desperately need to be able to edit these PDFs. I have reset my computer, reinstalled nitro and it still doesn't work. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 6, 2019 Official Nitronaut Report Share Posted March 6, 2019 Hello @Mark Harvey, Thank you for posting on our Community Forums! Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system. Cleanup Tool NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: http://kb.gonitro.com/knowledgebase#/search/stamps/000001671 When your system is back up, close all of your open applications and install Nitro Pro 12.10.1.487 from the page I have provided below:https://www.gonitro.com/nps/product-details/downloads I hope this helps! Link to comment Share on other sites More sharing options...
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