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Nitro PDF Wont Save

Mark Harvey

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Mark Harvey

I am trying to save a PDF, if i try and edit an exiting PDF and save it i get a message stating "i cannot save this file because i don't have permission". If i try and create a new PDF when i try and save it tells me the file cannot be found. I need help because i desperately need to be able to edit these PDFs.

I have reset my computer, reinstalled nitro and it still doesn't work.

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  • Official Nitronaut

Hello @Mark Harvey,

Thank you for posting on our Community Forums!

Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.

Cleanup Tool

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: http://kb.gonitro.com/knowledgebase#/search/stamps/000001671

When your system is back up, close all of your open applications and install Nitro Pro from the page I have provided below:

I hope this helps!

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