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Nitro Pro - Excel Addin Error When Closing


NPro_User
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Excel produces an error when closing:

 

An error occurred

The process cannot access the file

'c:\users\****\appdata\roaming\nitro\pro\11.0\plugins\nitroexceladdin.ini'

because it is being used by another process.

 

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  • Official Nitronaut
Allain Umailin

Hello @NPro_User,

Thank you for reaching out to us through our Community Forums!

To further troubleshoot, kindly uninstall/install your Nitro Pro plug-in for Excel. Please refer to these steps:
1. Close your Nitro Pro and MS Office applications if they're open.
2. Right-click on the Nitro Pro desktop icon and select Run as Administrator.
3. Go to Help tab > Support Tools > PDF Creation tab and tick the box for Microsoft Excel under Microsoft Office Add-ins. If the tool is not found in Help tab, you will need to go to the installation folder of Nitro Pro and run NitroPDFSupportTools.exe (by default, it is inside C:\Program Files\Nitro\Pro 11)
4. Click Update Add-ins button. Installation will be done in the background. Once it's done, you should receive a message 'Update of add-ins was successful. To activate your changes, please restart Microsoft Office applications'.
5. Click OK > Close.
6. Close your Nitro Pro and test your MS Excel application.

Thanks for choosing Nitro Pro and I hope this helps!

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